Last Updated: 08 December 2025
1. Introduction
At Autolink Ermelo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, contact us, or use our services.
2. Information We Collect
We may collect personal information in the following ways:
Information you provide when you:
• Fill in contact forms
• Request vehicle information
• Register or communicate with us
• Such information may include your name, email address, phone number, address, and vehicle preferences
Automatically collected information when you browse our website:
• IP address
• Browser type
• Device information
• Pages viewed and interaction data
• Collected via cookies, web beacons, or similar technologies
Third-party sources:
• Information received from analytics providers or advertising partners
3. Use of Information
We use your personal information for the following purposes:
To provide and improve our services:
• Responding to enquiries
• Processing requests
• Improving website functionality
Marketing and communication:
• Sending updates, offers, or newsletters where you have opted in
Security and fraud prevention:
• Protecting against malicious or fraudulent activity
Legal compliance:
• Complying with applicable laws, regulations, or legal requests
Business operations:
• Record-keeping
• Analytics
• Improving user experience
4. Cookies and Tracking Technologies
We use cookies and similar technologies (such as web beacons) to:
• Understand and remember how users interact with our website
• Customise user experience
• Deliver marketing and advertising
• Ensure website security
You can control cookie preferences through your browser settings. Disabling certain cookies may limit the functionality of some parts of the website.
5. reCAPTCHA & Bot Protection
To protect our website from spam and automated abuse, we use Google reCAPTCHA.
When you interact with website forms:
• reCAPTCHA may collect hardware and software information
• This may include device and application data
This information is sent to Google:
• For analysis to verify human interaction and prevent bot submissions
6. Information Sharing
We may share your information with:
Third-party service providers:
• Cloud hosting providers
• CRM systems
• Email and communication services
Legal or regulatory authorities:
• Where required by law or legal process
Successor entities:
• In the event of a merger, sale, or business transfer
We do not sell your personal information to unrelated third parties.
7. Data Security
We implement appropriate technical and organisational safeguards to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no internet-based system can be guaranteed to be 100% secure.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
9. Your Rights
Depending on applicable legislation (including POPIA and GDPR), you may have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
To exercise these rights, contact us at info@autolinkermelo.co.za.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for:
• The privacy practices
• Content or policies of third-party sites
Users are encouraged to review the privacy policies of those websites separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
When updates occur:
• The “Last Updated” date will be revised
• The updated policy will be published on our website
12. Contact Us
If you have any questions about this Privacy Policy or how we process your personal data, please contact us:
Autolink Ermelo
Address: 1 Kerk St, Ermelo, 2351
Email: info@autolinkermelo.co.za
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